"Maybe you should drive around to the back, where there's no hill or stairs."
"No, no, I'm here, now; I'll just come down this hill with the cart."
"Oh, ----! [...] Sorry about that."
I ended up rejecting about a third of a $200 food order for being crushed, seriously dented, or broken. Oddly, the eggs came through the experience okay. Also, like Peapod, these guys apparently just grab whatever veggies are on top rather than selecting anything like the ones I'd get. Ah, well.